Information & Support
Care Assessment Tool
By answering a few questions about daily activities, health, and personal preferences, we can guide you toward the care options that best fit your situation.
Brochure's and Handbook:
Access Care Planning
We prioritise transparency and efficiency in our care services. Using Access Care Planning, we ensure seamless tracking of client data, visit schedules, important forms and rotas, all in one secure platform.
Our Commitment to Safe and Regulated Care
At TrustBridge Care, we are committed to delivering high-quality domiciliary care services that prioritize your safety, well-being and comfort. To ensure this, we operate under the standards set by the Care Quality Commission (CQC) — the independent regulator of health and social care services in England.
Success Stories
Carers were very polite and respectful. Nothing was too much trouble. It was a joy to see them each time. Hygiene was to a high standard. Very reliable. We contacted you at short notice, but you were still able to meet my needs. First class with my medication. Really miss the girls, but hope to see them again next year.
The professionalism and compassion of Trust Bridge Care are unparalleled. Our father receives the care he needs without having to leave the comfort of his home.
All the members of staff have treated me with dignity and respected my privacy. The staff are professional in their conduct, not only with me but also my family members. It is good to get the email from the management to tell us when the carers are arriving for that week.
We have had a good experience of this care provider, providing twice-daily visits to my mum whilst she recuperates from a fall. Staff are empathetic, friendly and professional and the Derby manager was very responsive to my queries. I have no hesitation in recommending them.
FAQ
Frequently asked questions about TrustBridge
What types of home care services does TrustBridge offer for elderly or disabled family members?
TrustBridge offers a variety of home care services including personal care, live-in care, respite care, and specialized care for conditions like dementia and physical disabilities. Each service is tailored to meet the individual needs and preferences of your loved ones.
How can we determine the most appropriate home care service for our family member from TrustBridge?
Assessing your loved one's personal needs, health condition, and daily living requirements is crucial. TrustBridge provides assessments conducted by experienced professionals who can recommend the best care options based on your family member's specific situation.
What factors should we consider when choosing TrustBridge as our care provider?
Look for TrustBridge’s credentials, training standards for caregivers, compliance with industry regulations, and reviews or testimonials from other families. Ensuring that communication lines are open and that the care approach aligns with your family member’s values and needs is also key.
How does TrustBridge ensure that our loved one will be treated with dignity and respect?
TrustBridge emphasizes the dignity and independence of each client by tailoring care plans to individual preferences and involving clients and their families in care decisions. Regular training in compassionate care and ongoing evaluations help maintain high standards of service.
